Warranty Information
25 Year Structural Warranty
BHK Of America offers a 25 Year Structural Warranty* on its moderna
Vision™ Glueless V-Joint Laminate Flooring for residential
use, to the original purchaser only, for a period of 25 years. (5 year
limited commercial use.**) This warranty covers only the approved product
applications as recommended by BHK for its moderna Vision™
Laminate Flooring. moderna Vision™ V-Joint Laminate Flooring
is not warranted against topical water damage. BHK warrants its products
in their original manufactured state to be defect free with regard to
lamination, assembly and milling.
25 Year Performance Warranty
BHK warrants its moderna Vision™ Laminate Flooring for
residential use in its original manufactured state to the original purchaser
only, for a period of 25 years. (5 year limited commercial use.") BHK
warrants that the surface will not fade, wear through, stain or fail due
to moisture under normal usage.
The moderna Vision™ Flooring warranty is subject to the
following conditions:
- BHK Flooring must be installed in accordance with BHK recommended
installation instructions, using BHK underlayment and accessories. (Refer
to specific product installation instructions.)
- Flooring is used for indoor applications only. (Not suitable for damp
areas such as bathrooms, saunas, etc.)
- Surface wear must be readily visible.
- Surface wear or damage is not the result of accidents or abusive conditions
such as, but not limited to, damage caused by severe impact, scratching
or cutting.
- BHK does not warrant its moderna Vision™ Flooring from
damage from topical water, i.e.; spilled liquids or moisture from outerwear
such as shoes. Water damage caused by leaking appliances, including
but not limited to dishwashers, washing machines and refrigerators,
hydrostatic pressure, overflows of fixtures resulting in subsurface
penetration, standing water, leaky pipes or faucets, flooding or acts
of God.
- This warranty applies only to the original purchaser of the floor
and is not transferable.
- Proof of purchase required with claims.
- The owner andlor installer must inspect the product for color, finish
and quality before installation. BHK cannot be held responsible for
costs incurred when a floor with visible defects has been installed.
BHK WARRANTIES DO NOT COVER SCRATCHES OR DAMAGES CAUSED BY FAILURE TO
FOLLOW ALL THE MANUFACTURERS' SPECIFIC WRITTEN INSTALLATION INSTRUCTIONS,IMPROPER
MAINTENANCE, NEGLIGENCE, INSECTS, INSUFFICIENT PROTECTION, IMPROPER ALTERATIONS
TO THE ORIGINAL MANUFACTURED FLOORING, NATURAL DISASTERS OR ACTS OF GOD.
BHK ASSUMES NO LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. THE
ABOVE LIMITATIONS MAY NOT APPLY TO YOU IF YOUR STATE DOES NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES.
* THIS WARRANTY APPLIES TO ALL FIRST DUALITY BHK & MODERNA
BRAND PRODUCTS PURCHASED AFTER JANUARY 2003.
** EXAMPLES OF LIGHT COMMERCIAL USE: HOTEL ROOMS, SMALL OFFICES
& CONFERENCE ROOMS. |
MAINTENANCE
moderna Laminate Flooring is basically maintenance free. For routine cleaning,
all you need to do is dust mop or vacuum. For regular cleaning, use the
BHK Laminate Floor Cleaner and Mop Kit. Spray BHK Laminate Floor Cleaner
onto flat mop head or lightly spray the floor. Mop floor clean.
- Do not use soap based detergents, oil soaps or "one step" clean and
shine products.
- Do not use steel wool, abrasive cleanser or scouring powder. (These
will scratch the floor.)
- Never wax or polish your moderna Vision™ Laminate
Floor.
Tips To Remember
- Dust mop or vacuum regularly to remove sand and dirt to avoid scratching
your floor.
- Do not use water. Wipe up any liquid spills immediately with a dry
clean cloth.
- Place door mats at exterior entryways.
- Use felt protectors under all furniture.
- Use caution when moving large appliances such as refrigerators &
stoves.
BHK Of America expressly excludes all other warranties, express or implied,
including merchantability or fitness for a particular purpose. Under no
circumstances shall BHK Of Americabe liable for any loss or damage arising
from the purchase, use or inability to use this product, or for any special,
indirect, incidental or consequential damages.
In the event of a claim meeting the conditions of the BHK Flooring warranty,
BHK will repair or replace, at its option, the qualifying flooring material.
This warranty covers the replacement cost of the flooring material or
repair, and the reasonable labor costs to perform the replacement or repair.
These are the consumer's sole and exclusive remedies for claims under
this warranty.
This warranty gives you specific rights. You may have other rights under
state law. Your rights and the limitations described above may vary from
state to state. It is important that you retain this warranty information.
Any claim made pursuant to this warranty, shall be made in writing, and
shall be forwarded within thirty (30) days following the date of discovery
or detection of the wear or stain to the following address:
BHK OF AMERICA
11 Bond Street
PO Box 37
Central Valley, New York 10917
Customer Service 800-663-4176
|
